Personal data including the signatures of recipients has been exposed to people using their web site to track deliveries putting Parcelforce at risk of breaching UK data protection rules.
Customer using Parcelforce Worldwide to send packages are given a reference number, which allows them to track the progress of their delivery but when this reference number was entered the ParcelForce tracking system displayed details of unrelated deliveries, including some parcels that had already been delivered.
ParcelForce have corrected the problem, which occurred after upgrade work on Wednesday night and have apologized to customers.
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